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I have always been very pleased with the service Xactec have delivered to my clients. They seem focused on helping businesses to establish what existing IT options are available in a particular building, and then providing the appropriate solution once they know the needs/capabilities of the business. I am happy to recommend Xactec and have always found their staff extremely friendly, knowledgeable and courteous.
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
It was a pleasure working with [you]. I received nothing but top notch customer service, installation and technical advice. I highly recommend Xactec to my Fleet counterparts and I will gladly bring my business to you again. I wish the family at Xactec much deserved success and hope to deal with you again.
As a mom, who works remotely from home, having the ability to stay connected to the home office with Xactec’s VoIP service couldn’t be more ideal. The phone system is flawless, allowing me to be connected with co-workers and increasing my efficiency. In reality, I am 300+ miles away, but it feels like I am in the next office! Within the first week of having the phone, my 2-year-old son decided to push as many buttons as possible, which reset my phone back to the standard factory settings. Wi…
Your guy did awesome work and pointed out the simple mistake our guy made. Please fax invoice to the number he’ll give you. [Thanks again for your] awesome work, I’m recommending you to other businesses whenever the subject comes up.
My network became disrupted after a spontaneous router shut down. I paid another company for an hour of not fixing my problem. Xactec staff identified the problem within minutes and had my office up and running in short order. Don’t waste time or money anywhere else. Great Job!!
[Our engineer] had nothing but great things to say about the cabling for our [Williamsburg] property. That being said, is there someone I can reach out to, to express my greatest appreciation for all that you have done for me and this property throughout this process.
Hey – I just wanted to THANK YOU again for all your help. I know you are always there to help me ( us) as you have done in the past. Sorry for all that happened and all that was involved. You made it happen – Thanks!!
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.