Cheers to the people at Xactec for fixing my computer. They were prompt in responding to our call, had our computer up and running in 45 minutes and told us how to prevent future recurrence.
Critical support of our systems is a must. Xactec administers the updates to our server and reviews all security matters in a seamless behind the scenes manner which keeps interruptions to a minimum. I have a lot to handle here at our firm so having a company that I can depend on is one less thing for me to worry about. Knowing that all problems, if any, will be handled in a timely, efficient and by a technically educated firm like Xactec makes my day a little easier.
I have always been very pleased with the service Xactec have delivered to my clients. They seem focused on helping businesses to establish what existing IT options are available in a particular building, and then providing the appropriate solution once they know the needs/capabilities of the business. I am happy to recommend Xactec and have always found their staff extremely friendly, knowledgeable and courteous.
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
What a gem [your team is] for my clients’ IT needs. Thank you again for being detailed and thinking of their needs now & later down the road. They appreciate your sense of humor and YOU [refering to a specific member of our team] ARE A PEOPLE PERSON, after all. Of course, they are really happy with very reasonable quotes on equipment & service.
Xactec provides outstanding customer service. Our facility was recently struck by lightening and we lost phones and computers. Xactec came out immediately and got us up and running with some loaner equipment. Our therapeutic horse back riding services depend on communication with our students, their parents, and our volunteers. They got us back in business quickly! I highly recommend them.
Your guy did awesome work and pointed out the simple mistake our guy made. Please fax invoice to the number he’ll give you. [Thanks again for your] awesome work, I’m recommending you to other businesses whenever the subject comes up.
For more than 13 years, Xactec’s technical capabilities and responsiveness have allowed our company to become more efficient by keeping server downtimes to a minimum. Xactec’s efforts have ensured that our company was taking advantage of the latest advancements, and their staff consistently provided expedient solutions to our IT problems. Xactec has been very instrumental in helping us define our IT needs and keeping our systems operational, allowing us to focus on our business rather than I…
I would be remiss in not thanking you for these past several years the you and Xactec have managed our domain account. I sincerely hope that you will let me know when you are traveling to Phoenix so that I can meet you and also thank you in person. Sending best regards and wishing you continuing success always,
Hey – I just wanted to THANK YOU again for all your help. I know you are always there to help me ( us) as you have done in the past. Sorry for all that happened and all that was involved. You made it happen – Thanks!!
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.