XACTEC was able to find the right product that suited all the needs of my business telephone system and integrated with the equipment that I already had in-place. They communicate well with customers to make sure the job is what the customer expects.
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
It was a pleasure working with [you]. I received nothing but top notch customer service, installation and technical advice. I highly recommend Xactec to my Fleet counterparts and I will gladly bring my business to you again. I wish the family at Xactec much deserved success and hope to deal with you again.
I have always been very pleased with the service Xactec have delivered to my clients. They seem focused on helping businesses to establish what existing IT options are available in a particular building, and then providing the appropriate solution once they know the needs/capabilities of the business. I am happy to recommend Xactec and have always found their staff extremely friendly, knowledgeable and courteous.
What a gem [your team is] for my clients’ IT needs. Thank you again for being detailed and thinking of their needs now & later down the road. They appreciate your sense of humor and YOU [refering to a specific member of our team] ARE A PEOPLE PERSON, after all. Of course, they are really happy with very reasonable quotes on equipment & service.
With a newly renovated property, our company also wanted to up our security system. Xactec traveled a long way to our site and did such a wonderful job. The techs were very educated and pleasant to work with. Our sales representative was and is most helpful with any questions or concerns that we had. The local police are now able to access the camera systems thanks to our sales representative’s suggestion, and our crime rate has been dropping drastically. We are very thankful for the hard work…
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.