Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
[Our engineer] had nothing but great things to say about the cabling for our [Williamsburg] property. That being said, is there someone I can reach out to, to express my greatest appreciation for all that you have done for me and this property throughout this process.
Your guy did awesome work and pointed out the simple mistake our guy made. Please fax invoice to the number he’ll give you. [Thanks again for your] awesome work, I’m recommending you to other businesses whenever the subject comes up.
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
When our phone system “died,” XACTEC came quickly to the rescue with an incredibly qualified staff and temporary phones to use until they configured and installed an entire new phone system. Deno, Melissa, Marv, and Ted did all that was necessary in a timely and efficient manner and displayed the UTMOST of integrity and honesty in all they said and did. I would strongly recommend XACTEC to ANYONE needing their services and I invite you to contact me for a personal reference.
Please pass along my thanks to Sean, Mark and Marv for helping to get my laptop up to peak performance. Sean’s last-minute addition of a terrific mpeg codec made a huge difference. I can now feel much more comfortable using my laptop to demo my VideoShow work. I no longer have to worry about the videos hesitating or jerking during playback.
Xactec has been an absolutely invaluable partner to our business over the last 5 years. Through our service contract with Xactec, we save more than $40,000 per year. But they are much more than just a cost saver for us – their flexibility and scalability have been crucial in facilitating the evolution of our business from a small server with 3 PC’s to multiple large servers and 3 dozen PC’s. Their knowledge and their unrivaled commitment to us has allowed us to complete multiple upgrades a…
Cheers to the people at Xactec for fixing my computer. They were prompt in responding to our call, had our computer up and running in 45 minutes and told us how to prevent future recurrence.
Our business relationship started in 2008 with your company moving some phone lines from one location to the next. In 2009 I called to have some computer issues resolved. After having 3 service calls at the end of 2009 for computer software issues, I signed up for your block hours program and I haven’t looked back since. We have been extremely satisfied with the prompt response and the caring attitude of your company and technicians. I think Ethan has come for more service calls than anyone el…
XACTEC was able to find the right product that suited all the needs of my business telephone system and integrated with the equipment that I already had in-place. They communicate well with customers to make sure the job is what the customer expects.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.