Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
Your guy did awesome work and pointed out the simple mistake our guy made. Please fax invoice to the number he’ll give you. [Thanks again for your] awesome work, I’m recommending you to other businesses whenever the subject comes up.
As a private school for young children, security is extremely important to us. Xactec dealt with the many challenges that a school presents in a manner that exceeded our expectations. They responded to every request and problem with efficiency and genuine concern for our safety, no matter what time of day or night we called… and they did all of this with a sense of humor! A bunch of great guys!
As a mom, who works remotely from home, having the ability to stay connected to the home office with Xactec’s VoIP service couldn’t be more ideal. The phone system is flawless, allowing me to be connected with co-workers and increasing my efficiency. In reality, I am 300+ miles away, but it feels like I am in the next office! Within the first week of having the phone, my 2-year-old son decided to push as many buttons as possible, which reset my phone back to the standard factory settings. Wi…
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it into Xactec to see if you could perform a miracle. After only about an hour, I received a call from Ethan. He was extremely knowledgeable and we discussed several options to try and fix my computer. Ethan was very thorough and went through all of my options. We decided that it would be best to just “wipe” it clean and start from scratch. We had only been o…
Hey – I just wanted to THANK YOU again for all your help. I know you are always there to help me ( us) as you have done in the past. Sorry for all that happened and all that was involved. You made it happen – Thanks!!
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.