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Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it into Xactec to see if you could perform a miracle. After only about an hour, I received a call from Ethan. He was extremely knowledgeable and we discussed several options to try and fix my computer. Ethan was very thorough and went through all of my options. We decided that it would be best to just “wipe” it clean and start from scratch. We had only been o…
Can’t thank the team at Xactec enough for saving my broken hard drive that contained every picture I ever took of my five year old daughter. I was heartbroken and you guys saved the day- and then personally dropped off the new replacement drive. THANK YOU!
Camera works great to monitor progress as our new building goes up! We’re having fun with it. [My Partner] used it in NY… and our bank tried it from [another town]… and our lawyer from [another town]…. so that’s neat.
Everything is perfect—John just left and he is a top notch ace when it comes to [telephone] programming. He worked efficiently and professionally. Thanks again for all your help with this. I will keep all your information on hand and certainly refer folks to you.
As a mom, who works remotely from home, having the ability to stay connected to the home office with Xactec’s VoIP service couldn’t be more ideal. The phone system is flawless, allowing me to be connected with co-workers and increasing my efficiency. In reality, I am 300+ miles away, but it feels like I am in the next office! Within the first week of having the phone, my 2-year-old son decided to push as many buttons as possible, which reset my phone back to the standard factory settings. Wi…
I hired Xactec to help set up my IT needs during the construction of my dental office. It was very convenient because they not only ran my cabling, but they installed the XM radio, set up speakers throughout the office, installed an alarm system, set up my telephones, and mounted and connected TVs in my reception room and operatories. They did an excellent job with the work, were prompt, and very organized. I would highly recommend them for your home or office technology solutions.
[Our engineer] had nothing but great things to say about the cabling for our [Williamsburg] property. That being said, is there someone I can reach out to, to express my greatest appreciation for all that you have done for me and this property throughout this process.
Xactec has been an absolutely invaluable partner to our business over the last 5 years. Through our service contract with Xactec, we save more than $40,000 per year. But they are much more than just a cost saver for us – their flexibility and scalability have been crucial in facilitating the evolution of our business from a small server with 3 PC’s to multiple large servers and 3 dozen PC’s. Their knowledge and their unrivaled commitment to us has allowed us to complete multiple upgrades a…
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.