When our phone system “died,” XACTEC came quickly to the rescue with an incredibly qualified staff and temporary phones to use until they configured and installed an entire new phone system. Deno, Melissa, Marv, and Ted did all that was necessary in a timely and efficient manner and displayed the UTMOST of integrity and honesty in all they said and did. I would strongly recommend XACTEC to ANYONE needing their services and I invite you to contact me for a personal reference.
[Our engineer] had nothing but great things to say about the cabling for our [Williamsburg] property. That being said, is there someone I can reach out to, to express my greatest appreciation for all that you have done for me and this property throughout this process.
Everything is perfect—John just left and he is a top notch ace when it comes to [telephone] programming. He worked efficiently and professionally. Thanks again for all your help with this. I will keep all your information on hand and certainly refer folks to you.
Camera works great to monitor progress as our new building goes up! We’re having fun with it. [My Partner] used it in NY… and our bank tried it from [another town]… and our lawyer from [another town]…. so that’s neat.
It was a pleasure working with [you]. I received nothing but top notch customer service, installation and technical advice. I highly recommend Xactec to my Fleet counterparts and I will gladly bring my business to you again. I wish the family at Xactec much deserved success and hope to deal with you again.
Please pass along my thanks to Sean, Mark and Marv for helping to get my laptop up to peak performance. Sean’s last-minute addition of a terrific mpeg codec made a huge difference. I can now feel much more comfortable using my laptop to demo my VideoShow work. I no longer have to worry about the videos hesitating or jerking during playback.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
As a private school for young children, security is extremely important to us. Xactec dealt with the many challenges that a school presents in a manner that exceeded our expectations. They responded to every request and problem with efficiency and genuine concern for our safety, no matter what time of day or night we called… and they did all of this with a sense of humor! A bunch of great guys!
My family and I are very pleased with Xactec. When we first experienced computer issues, Xactec was recommended to us and we immediately contacted them for support. They were fast and courteous and sent a very knowledgeable and friendly service repair person to our home. When the technician was at our home, he not only fixed our problems, but explained in plain English what he was doing. If we have computer or technology challenges in the future, Xactec is the first number on our speed dial.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.