[Our engineer] had nothing but great things to say about the cabling for our [Williamsburg] property. That being said, is there someone I can reach out to, to express my greatest appreciation for all that you have done for me and this property throughout this process.
I would be remiss in not thanking you for these past several years the you and Xactec have managed our domain account. I sincerely hope that you will let me know when you are traveling to Phoenix so that I can meet you and also thank you in person. Sending best regards and wishing you continuing success always,
I have always been very pleased with the service Xactec have delivered to my clients. They seem focused on helping businesses to establish what existing IT options are available in a particular building, and then providing the appropriate solution once they know the needs/capabilities of the business. I am happy to recommend Xactec and have always found their staff extremely friendly, knowledgeable and courteous.
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
Xactec provides outstanding customer service. Our facility was recently struck by lightening and we lost phones and computers. Xactec came out immediately and got us up and running with some loaner equipment. Our therapeutic horse back riding services depend on communication with our students, their parents, and our volunteers. They got us back in business quickly! I highly recommend them.
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
What a gem [your team is] for my clients’ IT needs. Thank you again for being detailed and thinking of their needs now & later down the road. They appreciate your sense of humor and YOU [refering to a specific member of our team] ARE A PEOPLE PERSON, after all. Of course, they are really happy with very reasonable quotes on equipment & service.
Can’t thank the team at Xactec enough for saving my broken hard drive that contained every picture I ever took of my five year old daughter. I was heartbroken and you guys saved the day- and then personally dropped off the new replacement drive. THANK YOU!
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.