Your company’s customer service, response time and quality of work is fantastic. Your techs are courteous, knowledgeable and extremely helpful. Mark and Melissa have helped us out of many “jams” and we just wanted to pass some good “press” back your way. Thank you for the great service and hiring a great staff!
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
Our business relationship started in 2008 with your company moving some phone lines from one location to the next. In 2009 I called to have some computer issues resolved. After having 3 service calls at the end of 2009 for computer software issues, I signed up for your block hours program and I haven’t looked back since. We have been extremely satisfied with the prompt response and the caring attitude of your company and technicians. I think Ethan has come for more service calls than anyone el…
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
Hey – I just wanted to THANK YOU again for all your help. I know you are always there to help me ( us) as you have done in the past. Sorry for all that happened and all that was involved. You made it happen – Thanks!!
When our phone system “died,” XACTEC came quickly to the rescue with an incredibly qualified staff and temporary phones to use until they configured and installed an entire new phone system. Deno, Melissa, Marv, and Ted did all that was necessary in a timely and efficient manner and displayed the UTMOST of integrity and honesty in all they said and did. I would strongly recommend XACTEC to ANYONE needing their services and I invite you to contact me for a personal reference.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
Xactec displays high standards, attention for detail, and a focus on the customer. With this in mind, I recommend Xactec to buyers and lessees at my new Towne Park office complex.
Critical support of our systems is a must. Xactec administers the updates to our server and reviews all security matters in a seamless behind the scenes manner which keeps interruptions to a minimum. I have a lot to handle here at our firm so having a company that I can depend on is one less thing for me to worry about. Knowing that all problems, if any, will be handled in a timely, efficient and by a technically educated firm like Xactec makes my day a little easier.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.