Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
Xactec displays high standards, attention for detail, and a focus on the customer. With this in mind, I recommend Xactec to buyers and lessees at my new Towne Park office complex.
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
Everything is perfect—John just left and he is a top notch ace when it comes to [telephone] programming. He worked efficiently and professionally. Thanks again for all your help with this. I will keep all your information on hand and certainly refer folks to you.
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
Your company’s customer service, response time and quality of work is fantastic. Your techs are courteous, knowledgeable and extremely helpful. Mark and Melissa have helped us out of many “jams” and we just wanted to pass some good “press” back your way. Thank you for the great service and hiring a great staff!
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
My family and I are very pleased with Xactec. When we first experienced computer issues, Xactec was recommended to us and we immediately contacted them for support. They were fast and courteous and sent a very knowledgeable and friendly service repair person to our home. When the technician was at our home, he not only fixed our problems, but explained in plain English what he was doing. If we have computer or technology challenges in the future, Xactec is the first number on our speed dial.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.