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Critical support of our systems is a must. Xactec administers the updates to our server and reviews all security matters in a seamless behind the scenes manner which keeps interruptions to a minimum. I have a lot to handle here at our firm so having a company that I can depend on is one less thing for me to worry about. Knowing that all problems, if any, will be handled in a timely, efficient and by a technically educated firm like Xactec makes my day a little easier.
I have always been very pleased with the service Xactec have delivered to my clients. They seem focused on helping businesses to establish what existing IT options are available in a particular building, and then providing the appropriate solution once they know the needs/capabilities of the business. I am happy to recommend Xactec and have always found their staff extremely friendly, knowledgeable and courteous.
Working with Xactec has been fantastic. Ted and Deno (or ‘Xactec’ if you prefer) thoughtfully handled a few challenging issues that surfaced during our project. They served us with a high level of professionalism and provided our team with a great communication solution. We have been confidently recommending Xactec to our commercial and government clients.
Cheers to the people at Xactec for fixing my computer. They were prompt in responding to our call, had our computer up and running in 45 minutes and told us how to prevent future recurrence.
Our business relationship started in 2008 with your company moving some phone lines from one location to the next. In 2009 I called to have some computer issues resolved. After having 3 service calls at the end of 2009 for computer software issues, I signed up for your block hours program and I haven’t looked back since. We have been extremely satisfied with the prompt response and the caring attitude of your company and technicians. I think Ethan has come for more service calls than anyone el…
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it into Xactec to see if you could perform a miracle. After only about an hour, I received a call from Ethan. He was extremely knowledgeable and we discussed several options to try and fix my computer. Ethan was very thorough and went through all of my options. We decided that it would be best to just “wipe” it clean and start from scratch. We had only been o…
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
When our phone system “died,” XACTEC came quickly to the rescue with an incredibly qualified staff and temporary phones to use until they configured and installed an entire new phone system. Deno, Melissa, Marv, and Ted did all that was necessary in a timely and efficient manner and displayed the UTMOST of integrity and honesty in all they said and did. I would strongly recommend XACTEC to ANYONE needing their services and I invite you to contact me for a personal reference.
Can’t thank the team at Xactec enough for saving my broken hard drive that contained every picture I ever took of my five year old daughter. I was heartbroken and you guys saved the day- and then personally dropped off the new replacement drive. THANK YOU!
Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.