Thank you so much for your attention to this matter. As a “consumer on the run” you can imagine how one gets bombarded. Your empathy is appreciated.
Xactec has been an absolutely invaluable partner to our business over the last 5 years. Through our service contract with Xactec, we save more than $40,000 per year. But they are much more than just a cost saver for us – their flexibility and scalability have been crucial in facilitating the evolution of our business from a small server with 3 PC’s to multiple large servers and 3 dozen PC’s. Their knowledge and their unrivaled commitment to us has allowed us to complete multiple upgrades a…
A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
Critical support of our systems is a must. Xactec administers the updates to our server and reviews all security matters in a seamless behind the scenes manner which keeps interruptions to a minimum. I have a lot to handle here at our firm so having a company that I can depend on is one less thing for me to worry about. Knowing that all problems, if any, will be handled in a timely, efficient and by a technically educated firm like Xactec makes my day a little easier.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
I’ve used Xactec exclusively for 10 years now. They are always very prompt in their responses and efficient. They’re friendly and great to work with. Xactec knows my systems and if they can’t make it to my office, they walk us through exactly what we need to do.
Everything is perfect—John just left and he is a top notch ace when it comes to [telephone] programming. He worked efficiently and professionally. Thanks again for all your help with this. I will keep all your information on hand and certainly refer folks to you.
Xactec displays high standards, attention for detail, and a focus on the customer. With this in mind, I recommend Xactec to buyers and lessees at my new Towne Park office complex.
Our home computer had simply decided to stop working one day. It would not boot up, and was dead in the water. So I decided to take it The fan on my Lenovo Thinkpad went bad; after trying an incompetent repair “team” at a big chain electronics store. (They did not want to fix what I identified as being broken, they wanted to replace the motherboard), I found your team on line. Within 2 weeks including special ordering the part, I have my laptop back and it is working as well as ever. I am very p…
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.