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A friend recommended XACTEC. I called them and an appointment was made for a technician to come to my home the next day. Mark arrived on time and went right to work on my desktop and laptop as well as addressing additional problems with my wireless network. He was courteous, efficient and showed me how to solve various problems in the future. As I said I like to “fix” things myself. Not only did Mark fix the problems with my systems – all are running better than ever – he also told me a g…
Working with Xactec has been fantastic. Ted and Deno (or ‘Xactec’ if you prefer) thoughtfully handled a few challenging issues that surfaced during our project. They served us with a high level of professionalism and provided our team with a great communication solution. We have been confidently recommending Xactec to our commercial and government clients.
It was a pleasure working with [you]. I received nothing but top notch customer service, installation and technical advice. I highly recommend Xactec to my Fleet counterparts and I will gladly bring my business to you again. I wish the family at Xactec much deserved success and hope to deal with you again.
Thank you very much for seeing to this [website improvements/maintenance] promptly! And thank you for upgrading and improving it with your knowledge. Have a wonderful weekend.
I would be remiss in not thanking you for these past several years the you and Xactec have managed our domain account. I sincerely hope that you will let me know when you are traveling to Phoenix so that I can meet you and also thank you in person. Sending best regards and wishing you continuing success always,
As a private school for young children, security is extremely important to us. Xactec dealt with the many challenges that a school presents in a manner that exceeded our expectations. They responded to every request and problem with efficiency and genuine concern for our safety, no matter what time of day or night we called… and they did all of this with a sense of humor! A bunch of great guys!
Please pass along my thanks to Sean, Mark and Marv for helping to get my laptop up to peak performance. Sean’s last-minute addition of a terrific mpeg codec made a huge difference. I can now feel much more comfortable using my laptop to demo my VideoShow work. I no longer have to worry about the videos hesitating or jerking during playback.
Our business relationship started in 2008 with your company moving some phone lines from one location to the next. In 2009 I called to have some computer issues resolved. After having 3 service calls at the end of 2009 for computer software issues, I signed up for your block hours program and I haven’t looked back since. We have been extremely satisfied with the prompt response and the caring attitude of your company and technicians. I think Ethan has come for more service calls than anyone el…
With a newly renovated property, our company also wanted to up our security system. Xactec traveled a long way to our site and did such a wonderful job. The techs were very educated and pleasant to work with. Our sales representative was and is most helpful with any questions or concerns that we had. The local police are now able to access the camera systems thanks to our sales representative’s suggestion, and our crime rate has been dropping drastically. We are very thankful for the hard work…
Hey – I just wanted to THANK YOU again for all your help. I know you are always there to help me ( us) as you have done in the past. Sorry for all that happened and all that was involved. You made it happen – Thanks!!
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.