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Your company’s customer service, response time and quality of work is fantastic. Your techs are courteous, knowledgeable and extremely helpful. Mark and Melissa have helped us out of many “jams” and we just wanted to pass some good “press” back your way. Thank you for the great service and hiring a great staff!
My family and I are very pleased with Xactec. When we first experienced computer issues, Xactec was recommended to us and we immediately contacted them for support. They were fast and courteous and sent a very knowledgeable and friendly service repair person to our home. When the technician was at our home, he not only fixed our problems, but explained in plain English what he was doing. If we have computer or technology challenges in the future, Xactec is the first number on our speed dial.
As a private school for young children, security is extremely important to us. Xactec dealt with the many challenges that a school presents in a manner that exceeded our expectations. They responded to every request and problem with efficiency and genuine concern for our safety, no matter what time of day or night we called… and they did all of this with a sense of humor! A bunch of great guys!
Xactec has been an absolutely invaluable partner to our business over the last 5 years. Through our service contract with Xactec, we save more than $40,000 per year. But they are much more than just a cost saver for us – their flexibility and scalability have been crucial in facilitating the evolution of our business from a small server with 3 PC’s to multiple large servers and 3 dozen PC’s. Their knowledge and their unrivaled commitment to us has allowed us to complete multiple upgrades a…
Just wanted to write a quick “Thank-You” note for your response to our computer crash this past Saturday. As always Xactec come through with flying colors and saved us a lot of headaches. Your willingness to be there for us in our time of need proved to us that we chose the right company for our IT and Computer needs 5 years ago. You are true professionals! Again, thanks for your response.
Xactec provides outstanding customer service. Our facility was recently struck by lightening and we lost phones and computers. Xactec came out immediately and got us up and running with some loaner equipment. Our therapeutic horse back riding services depend on communication with our students, their parents, and our volunteers. They got us back in business quickly! I highly recommend them.
When our phone system “died,” XACTEC came quickly to the rescue with an incredibly qualified staff and temporary phones to use until they configured and installed an entire new phone system. Deno, Melissa, Marv, and Ted did all that was necessary in a timely and efficient manner and displayed the UTMOST of integrity and honesty in all they said and did. I would strongly recommend XACTEC to ANYONE needing their services and I invite you to contact me for a personal reference.
Xactec has helped us with several different services, and gone ‘above and beyond’ every time. Their ability to foresee problems and deal with them in advance has rescued us from potential business loss. Deno has educated us on our own phone system so that we are more able to manage it more efficiently, while configuring it to the point that making adjustments ourselves is easy. We recommend them whole heartedly to anyone wanting great service and prompt, professional, and excellent work. …
As a mom, who works remotely from home, having the ability to stay connected to the home office with Xactec’s VoIP service couldn’t be more ideal. The phone system is flawless, allowing me to be connected with co-workers and increasing my efficiency. In reality, I am 300+ miles away, but it feels like I am in the next office! Within the first week of having the phone, my 2-year-old son decided to push as many buttons as possible, which reset my phone back to the standard factory settings. Wi…
XACTEC was able to find the right product that suited all the needs of my business telephone system and integrated with the equipment that I already had in-place. They communicate well with customers to make sure the job is what the customer expects.
Trust that your systems are configured as the manufacturer designed, trust they are operating as designed, and trust repairs, expansions, and enhancements are the proper balance of performance, efficiency, and cost.