Your business deserves technologies that complement each other.

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Contact Info     info@xactec.com / 757.564.6324

I already have/own a premises-based PBX and don’t see a reason to change now.

Managing change has always been an essential skill for business owners, but managing a business today isn’t simple. No longer can an owner wait for the next big change in his/her business. With the pace of technological advancement increasing by the day, businesses are now managing transition, rather than change. It’s hard to catch your breath. Thus, its imperative that our technology is capable of keeping up with the ever changing needs of your business advances. Because of this, many businesses are moving to cloud-based applications like Hosted PBX. With your phone system in the cloud, you no longer need to worry about your communication infrastructure’s ability to keep up with the needs of your business. There’s little to no expertise required and it provides every capability of a traditional phone system, and then some—all while reducing your costs upfront and over time. Additionally, cloudbased PBX won’t become obsolete with new features and capabilities continuously being added without the need for a system upgrade.

I already tried hosted PBX and it didn’t work well. What issues were you experiencing?

Not all hosted PBX systems are created equally. Our proven platform has been built from the ground up over the last ten years. We’ve been able to alleviate the common woes you may have experienced with other hosted PBX providers. With our complete PBX in the cloud, you’ll be able to improve your business collaboration and flexibility, while reducing your costs.

What happens if I lose my Internet connection?

All cloud-based applications rely on Internet connectivity, but with a hosted PBX solution, when you lose your broadband connection your communication infrastructure remains available. In other words, your Internet connection is no longer a single point of failure. When your PBX resides in the cloud, you’re provided with a plethora of call routing options. For example, our cloud-based PBX includes features like find-me-follow-me, voicemail to email, and all calls have the ability to be automatically forwarded and routed to virtually any person, device, or location. Plus, we’ll architect a redundant broadband solution with multiple seamless Internet connections, cutting your costs.

Do I need a new or alternate Internet connection?

The answer you will normally hear is: “No, you do not require a second Internet connection for business resiliency. However, a second Internet connection is recommended, as it provides a great way to further solidify your network solution.” We will tell you upfront that “it depends.” It depends on your current Internet connection and how you currently use it. We’ll ensure you know the right answer BEFORE you commit.